The Technology Acceptance Model: Past, Present, and Future

The work

AuthorsYounghwa Lee; Kenneth A. Kozar; Kai R.T. Larsen
Typearticle
Year2003
Citekeylee2003technology

Where it appeared

Published inCommunications of the Association for Information Systems
PublisherAssociation for Information Systems
Volume12
Pages752--780

Identifiers

DOI10.17705/1cais.01250

Abstract

While the technology acceptance model (TAM), introduced in 1986, continues to be the most widely applied theoretical model in the IS field, few previous efforts examined its accomplishments and limitations. This study traces TAM’s history, investigates its findings, and cautiously predicts its future trajectory. One hundred and one articles published by leading IS journals and conferences in the past eighteen years are examined and summarized. An open-ended survey of thirty-two leading IS researchers assisted in critically examining TAM and specifying future directions.

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Added2026-08-26 00:00 UTC
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Cite it as

@article{lee2003technology,
  title        = {The Technology Acceptance Model: Past, Present, and Future},
  author       = {Younghwa Lee and Kenneth A. Kozar and Kai R.T. Larsen},
  year         = {2003},
  journal      = {Communications of the Association for Information Systems},
  volume       = {12},
  pages        = {752--780},
  publisher    = {Association for Information Systems},
  doi          = {10.17705/1cais.01250},
}

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