Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior
The work
| Authors | Kieran Mathieson |
|---|---|
| Editors | |
| Type | article |
| Year | 1991 |
| Citekey | mathieson1991predicting |
Where it appeared
| Published in | Information Systems Research |
|---|---|
| Publisher | Institute for Operations Research and the Management Sciences |
| Volume | 2 |
| Issue | 3 |
| Pages | 173--191 |
Identifiers
| DOI | 10.1287/isre.2.3.173 |
|---|---|
| OpenAlex | W2008441192 |
Access
| Landing page | https://doi.org/10.1287/isre.2.3.173 |
|---|
From OpenAlex, which stores abstracts as an index of words and their positions: what is shown is rebuilt from that, and reads fluently whether or not it is what the author wrote.
Abstract
Information systems (IS) cannot be effective unless they are used. However, people sometimes do not use systems that could potentially increase their performance. This study compares two models that predict an individual's intention to use an IS: the technology acceptance model (TAM) and the theory of planned behavior (TPB). The comparison was designed to be as fair as possible, not favoring one model over the other. Both TAM and TPB predicted intention to use an IS quite well, with TAM having a slight empirical advantage. TAM is easier to apply, but only supplies very general information on users' opinions about a system. TPB provides more specific information that can better guide development.
How it got here
| How it got here | agent via openalex |
|---|---|
| Added | 2026-10-24 18:53 UTC |
| Not denied by | a person 2026-10-29 17:12 UTC |
Cite it as
@article{mathieson1991predicting,
title = {Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior},
author = {Kieran Mathieson},
year = {1991},
journal = {Information Systems Research},
publisher = {Institute for Operations Research and the Management Sciences},
volume = {2},
number = {3},
pages = {173--191},
doi = {10.1287/isre.2.3.173},
}
This record lives at https://refs.drheap.org/mathieson1991predicting/ and will keep doing so.